IELTS Success

What happens once I’ve paid for IELTS Success?

Please allow us 24 hours to get all your account details in order, these will be sent to you via email.

How long do I get access once I pay?

The IELTS Success package will give you access for 2 months.

The LIFE Success package is also for 2 months of IELTS access, but then is typically an additional month (or less) with your success manager until you have successfully relocated.

What if I can’t log in to my account?

Ensure that you are entering your correct details without any spaces. If a problem persists, you may need to check the security settings in your browser. Setting the security settings to “default” will normally correct any browser issues. Before you make any changes to the browser security settings, be sure to check with your system administrator first.

What if I forget my username and/or password?

Go to the log in page and select the forgotten password link. Enter your email address and your login details will be emailed to you.

What happens if I enter the wrong password a number of times?

If a wrong password to your account has been entered too many times, your account will be disabled for 1 hour. After the 1 hour has passed, you may access your account.

Can I log in more than once at the same time?

No, you may only have one session active at a time. If you attempt to log in more than once, you will be given the choice of either cancelling the second log in or continuing and cancelling the first log in.

How do I change my email address and/or contact details?

Use the My Account option from the Student Centre. You may change your email address and contact details using this option.

How do I change my username?

You cannot change your username. It must stay the same for the life of your subscription.